Support
Help with the Macrocycle apps — whether you coach with Macrocycle Coach or train with the Macrocycle client app.
Contact us
Email info@petarivanov.tech and we aim to reply within two business days. Including these three things gets you a faster answer:
- which app you are using — Macrocycle (for clients) or Macrocycle Coach;
- your phone model and system version;
- what you did, what you expected, and what happened instead.
Common questions
I don’t have an invite code
The Macrocycle client app works with an invite from your coach — ask them for your code. If you are a coach and want Macrocycle for your own clients, request access at getmacrocycle.com.
I can’t sign in
Sign in with the same email address (or Google account) your invite was issued to. If the Google option fails, try the email-code option with that address — and if that fails too, write to us.
My program looks empty
Your program comes from your coach. If today’s workout is empty, your coach most likely hasn’t published a program for you yet — check with them first.
Account and data
To delete your account and the data connected to it, see Account & data deletion. How we handle personal data is described in the Privacy Policy; the rules of the service are in the Terms of Service.